The COVID-19 pandemic has required the hospitality sector to think proactively in order to preserve the health and safety of its employees. Most staff members spend the majority of their shifts in what are considered high-risk settings while interacting with guests, cleaning rooms, transporting luggage, serving restaurant patrons or working in kitchens. In that sense, it’s exceedingly difficult for hotels to maintain a completely safe work environment at all times amid a public health crisis.
In reality, the impact of COVID-19 has caused a streamlining of investments in technological innovation within hospitality. Before the pandemic, advanced technology applications, automated intelligence and machine learning were all on the cusp of becoming an integral part of hotel operations. A 2019 study found that approximately 77 percent of chain hotels had begun prioritizing technology investments. Innovation will allow hoteliers to leverage technology in order to navigate the hospitality industry’s new reality and make significant progress towards and beyond recovery.
From a cleaning standpoint, technology will be a critical asset for hotels to enhance their sanitation standards without putting employees in harm’s way. There are technologies like UKey Smart that are providing all kinds of contactless services to the hospitality industry. With the help of a mobile application, these innovative technologies will not keep the guests and staff safe, but also helps in making the hotel environment more safe and hygienic.
For example with the help of UKey Smart, you can keep the hotel hygienic in following ways:
To avoid the crowded places, it is important to book a room in your favourite hotel with your mobile phones.
Manage Personal Info:
Maintaining the personal information of the guests is a critical step. So guests are allowed to share their personal information through their mobile phones. This will help the guests be more confident.
Digital Mobile Key:
To unlock the doors with mobile phones is the greatest innovation in the hospitality industry. So UKey Smart is providing the hoteliers in adopting this technology as it makes the whole process hygienic and convenient.
Contactless Check ins and Check outs:
To avoid the guest and staff encounter again and again, it is important to provide the contactless check in service to the guests. This way instead of going to the front desk, guests will be directly taken to their rooms.
Smart Room Controllers:
With the advancements in modern technology, it is time to control the devices like Lightings, AC and TV in your hotel room through the mobile phones. This way guests won’t have to touch the controllers used by former guests, instead with a tap on their mobile phones, they will control the Lights, TV and AC.