Hospitality industry is one of the most diverse and ever changing fields of life. It changes with people’s tastes and trends in the markets. Each country has its own hospitality industry culture and norms. But in recent years, with the huge advancements in science and technology, it is now becoming crucial to keep the hotels up to date with modern technology.
Today, everyone is surrounded by technological gadgets, so we want to see the technology in every step of life. It is human nature to trust robots and machines more than their fellow humans. So for better customer satisfaction, it is important to keep them engaged with technology in the hotels.
Some of the trends that we have seen in the past year that have drastically changed the ways hotels do businesses are as follows. These are the trends or you can say the important parts of the modern hotels that are bringing greater attraction and interest to people all around the world. Let’s get started:
Service Automation: Service automation means that rooms are assigned directly to the customers without interacting with them personally. With this pandemic going on, social distancing is becoming a typical norm, so, to avoid people and crowded places, people are preferring automated services by a hotel. This will help them in fast check-in and checkouts. Many hotels are using apps like UKey Smart that helps in complete automation of the hotel services. This app allows the users to book a room in their preferred hotels through their phones and hence making human interaction at the least.
Smart Hotels: Smart hotels are those hotels that are using technology in their everyday tasks. These hotels use smart devices to control their services. This improves the guests experience and makes things more efficient.
How can a hotel become smart?
A hotel can become smart by using apps like UKey Smart that helps its users to control the hotel room services through their mobile phones. This makes the customers more satisfied with all the services in their hands, just a tap away.
By using UKey Smart, users have the remote control to everything in their hotel rooms including the Lighting, TV, AC. They can even adjust room temperature through their mobile phones. Hence, making the stay more comfortable and memorable.
Personalization: One of the major trends in the hospitality industry is the smart personalization of the hotels. This means to predict and provide the customers, the exact services that he wants. Personalization means making a smart record of the customers about their experience and preferences in the hotel services during their stay at the hotels.
Everyone is special and everyone deserves to be treated special. For this, it is important for every hotel to make a record about the services they asked, so the next time they visit, the staff is already prepared to give them the related best services.
UKeySmart is a special app that will help the hotels to make a record of their customers and helps them in providing the related best services to the returning customers. This influences greatly on the customers, as they become more satisfied and happy with the services.
Privacy: Today people are more concerned about their privacy than they were 10 years ago. So they want every hotel and related people to understand this better than anyone else. Since their visit can be confidential, they expect their hotels to keep their records in safe hands.
Using UKeySmart, users can easily manage their personal data. By adding the related information through their phones, people can trust the hotels more. This makes their visit more private and secretive as they won’t have to interact with any of the hotel staff much.
Sustainability & Green Alternatives: With the increase in pollution and global warming, people are looking for ways to do their everyday tasks in an Eco-friendly way. So each hotel around the world is looking for ways that have no harmful effect on the environment.
One of the major reasons for this is plastic key-cards for the hotel rooms. Plastic key-cards if malfunction are discarded, but the plastic material used in them is not decomposed even in a thousand years. So to make the hotels more Eco -friendly, UKeySmart brings the Key-less technology for the hotels. With this special app, everyone can unlock their hotel rooms using their smartphones. No additional plastic key-cards are needed and this reduces the cost as well as the pollution caused by them.
So keep yourself and your hotels up-to-date with special technologies like UKey Smart and boost your businesses in no time!